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  • Q: How to access AirLive IP Camera on IE11
    A:

    Why I can't see the live view image on IE11?

     

    Due to the IE11 currently doesn't support ActiveX component, so we have to do some settings manually to see the live view image on IE11, please refer to the attached file for your reference.

    Download
    DownLoad
  • Q: Why can't I see the video image using Windows 8's Internet Explorer?
    A:

    Windows 8 comes with 2 different versions of Internet Explorer.  Please use the Internet Explorer on the Windows 8's Desktop.  The Internet Explorer on the Metro interface does not support Active-X.

  • Q: What can we do If the video is not bright enough?
    A:

    Please update the new FW to improve the low lux environemnt.

  • Q: Does CU-720PIR can connect to our PoE-1P’s POE port?
    A:

    Yes, CU-720PIR supports 12~24V passive PoE, customer can use PoE-1P to connect CU-720PIR

  • Q: How many cameras can I add into Airlive CamPro Mobile Home?
    A:

    Android
    1. Max 4 cameras in live view.
    2. 4 cameras per group.
    3. 16 groups per user.

    iOS
    1. Max 4 cameras in live view.
    2. 4 cameras per group.
    3. 4 groups per user.

     

  • Q: Using AirLive IPCAM via Mobile Phone.
    A:

    Click here.

  • Q: How to use DIPS function
    A:

    Please click the PDF file.

    Download
    DownLoad
  • Q: Can IP camera take picture with the same photo name every 1 minute?
    A:

    AirLive camera can take picture every one minute but cannot be the same name. All  photo names are different by time.

  • Q: Why can’t I play my camera video record via internet?
    A:

    Please click the PDF file.

    Download
    DownLoad
  • Q: What is the difference between Passive PoE™ and Active PoE?
    A:

    Active PoE has active components inside and it is able to transfer power up to 100 metres. Passive PoE uses free wires in the Ethernet cable and sends the equipments power along them to the far end. Passive PoEs range is about 30 to 40 metres / 100-130 ft.

  • Q: What does "ICR" stand for? What is its function?
    A:

    ICR is short of IR-Cut filter Removable.

    Day light is with visible lights and IR lights. Human eyes cannot see IR lights, but COMS can, so the color of image from COMS is red. In order to let image match to what people see, camera needs IR cut filter for day light. At night, camera needs IR light to enhance the image. If IR-cut filter is between lens and sensor, the IR light will be blocked. Therefore, IR-cut filter should be on at daytime and off at night.

    An ICR is a mechanical shutter design. It is placed between the lens and the image sensor and is controlled by a motor or electromagnet.

    When ICR is switched on, it will block infrared light and allow only visible light to pass through. When the ICR is switched off, Infrared light will be allowed and images will turn into black-and-white mode (by software), which is more sensitive to infrared light.

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