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Resultados

  • Q: Can I use Google Chrome or Firefox with the IPCAM?
    A:

    The IPCAM support browser Live View using Quicktime, for use with Chrome or Firefox browser, we recommend installing "IE Tab" browser pligin for use with the cameras.

     

    For Chrome: https://chrome.google.com/webstore/detail/ie-tab/hehijbfgiekmjfkfjpbkbammjbdenadd

     

    For Firefox: https://addons.mozilla.org/en-US/firefox/addon/ie-tab/

     

  • Q: How to access AirLive IP Camera on IE11
    A:

    Why I can't see the live view image on IE11?

     

    Due to the IE11 currently doesn't support ActiveX component, so we have to do some settings manually to see the live view image on IE11, please refer to the attached file for your reference.

    Download
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  • Q: Why can't I see the video image using Windows 8's Internet Explorer?
    A:

    Windows 8 comes with 2 different versions of Internet Explorer.  Please use the Internet Explorer on the Windows 8's Desktop.  The Internet Explorer on the Metro interface does not support Active-X.

  • Q: Why the MIC in (audio in) of FE-200VD does not work? I can’t hear the sound from the PC.
    A:

    Please click the PDF file.

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  • Q: How to do the live viewing of FishEye camera on my VLC player?
    A:

    Please click the PDF file.

    Download
    DownLoad
  • Q: Can IP camera take picture with the same photo name every 1 minute?
    A:

    AirLive camera can take picture every one minute but cannot be the same name. All  photo names are different by time.

  • Q: Why can’t I play my camera video record via internet?
    A:

    Please click the PDF file.

    Download
    DownLoad
  • Q: If the sound from camera speaker is too low, which setting we can adjust?
    A:

    There are two ways to solve the problem. First way is to adjust the MIC boost setting in the computer. The second way is to adjust the audio out gain value in the camera web UI.

  • Q: What does IP Code mean?
    A:

    The IP Code, Ingress Protection Rating, sometimes also interpreted as International Protection Rating, classifies and rates the degree of protection provided against the intrusion of solid objects (including body parts like hands and fingers), dust, accidental contact, and water in mechanical casings and with electrical enclosures.

    Solid particle protection

    The first digit indicates the level of protection that the enclosure provides against access to hazardous parts (e.g., electrical conductors, moving parts) and the ingress of solid foreign objects.

    Level

    Object size protected against

    Effective against

    0

    —

    No protection against contact and ingress of objects

    1

    >50 mm

    Any large surface of the body, such as the back of a hand, but no protection against deliberate contact with a body part

    2

    >12.5 mm

    Fingers or similar objects

    3

    >2.5 mm

    Tools, thick wires, etc.

    4

    >1 mm

    Most wires, screws, etc.

    5

    Dust protected

    Ingress of dust is not entirely prevented, but it must not enter in sufficient quantity to interfere with the satisfactory operation of the equipment; complete protection against contact

    6

    Dust tight

    No ingress of dust; complete protection against contact

    Liquid ingress protection

    Protection of the equipment inside the enclosure against harmful ingress of water.

    Level

    Protected against

    Testing for

    Details

    0

    Not protected

    —

    —

    1

    Dripping water

    Dripping water (vertically falling drops) shall have no harmful effect.

    Test duration: 10 minutes

    Water equivalent to 1mm rainfall per minute

    2

    Dripping water when tilted up to 15°

    Vertically dripping water shall have no harmful effect when the enclosure is tilted at an angle up to 15° from its normal position.

    Test duration: 10 minutes

    Water equivalent to 3mm rainfall per minute

    3

    Spraying water

    Water falling as a spray at any angle up to 60° from the vertical shall have no harmful effect.

    Test duration: 5 minutes

    Water volume: 0.7 litres per minute
    Pressure: 80–100 kPa

    4

    Splashing water

    Water splashing against the enclosure from any direction shall have no harmful effect.

    Test duration: 5 minutes

    Water volume: 10 litres per minute
    Pressure: 80–100 kPa

    5

    Water jets

    Water projected by a nozzle (6.3 mm) against enclosure from any direction shall have no harmful effects.

    Test duration: at least 3 minutes

    Water volume: 12.5 litres per minute
    Pressure: 30 kPa at distance of 3m

    6

    Powerful water jets

    Water projected in powerful jets (12.5 mm nozzle) against the enclosure from any direction shall have no harmful effects.

    Test duration: at least 3 minutes

    Water volume: 100 litres per minute
    Pressure: 100 kPa at distance of 3m

    7

    Immersion up to 1 m

    Ingress of water in harmful quantity shall not be possible when the enclosure is immersed in water under defined conditions of pressure and time (up to 1 m of submersion).

    Test duration: 30 minutes

    Immersion at depth of 1m

    8

    Immersion beyond 1 m

    The equipment is suitable for continuous immersion in water under conditions which shall be specified by the manufacturer. Normally, this will mean that the equipment is hermetically sealed. However, with certain types of equipment, it can mean that water can enter but only in such a manner that it produces no harmful effects.

    Test duration: continuous immersion in water

    Depth specified by manufacturer

    Reference: Wikipedia

  • Q: How to Change Power Frequency of AirLive IP Camera
    A:

    Please click the PDF file.

    Download
    DownLoad
  • Q: What is the difference between Passive PoE™ and Active PoE?
    A:

    Active PoE has active components inside and it is able to transfer power up to 100 metres. Passive PoE uses free wires in the Ethernet cable and sends the equipments power along them to the far end. Passive PoEs range is about 30 to 40 metres / 100-130 ft.

  • Q: What does "ICR" stand for? What is its function?
    A:

    ICR is short of IR-Cut filter Removable.

    Day light is with visible lights and IR lights. Human eyes cannot see IR lights, but COMS can, so the color of image from COMS is red. In order to let image match to what people see, camera needs IR cut filter for day light. At night, camera needs IR light to enhance the image. If IR-cut filter is between lens and sensor, the IR light will be blocked. Therefore, IR-cut filter should be on at daytime and off at night.

    An ICR is a mechanical shutter design. It is placed between the lens and the image sensor and is controlled by a motor or electromagnet.

    When ICR is switched on, it will block infrared light and allow only visible light to pass through. When the ICR is switched off, Infrared light will be allowed and images will turn into black-and-white mode (by software), which is more sensitive to infrared light.

  • Q: How to Set Up Fish Eye Camera’s Event Recording
    A:

    Please click the PDF file.

    Download
    DownLoad
Noticias de soporte
2018/09/21
test
SmartCube 300W
2018/07/17
How to enable SD-Card recording on SC-300W SmartCube camera?
Smart Home Kit
2018/07/05
How to Clear all devices from the Gateway with SmartLife Plus APP?
Smart Home Kit
2018/02/05
The siren is not displayed in the APP.
Smart Home Kit
2018/02/05
I do not see the sensors or actuators in the APP.
Smart Home Kit
2018/02/05
How to replace the battery in the SI-102?
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TEL : 886-2-22186888 Fax : 886-2-22186988 E-Mail : info@airlive.com
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